How it works

Know what has happened, and what has not.

Akili Health Alliance helps prepare and follow up on a request. The official register and regulatory determinations belong to the Gambling Regulatory Authority of Kenya.

UnderstandPrepareReviewFollow up
  1. Understand the process

    Read the roles, privacy information and limitations before sharing personal details.

  2. Prepare your request

    Provide only the fields and documents required by the current approved process.

  3. Review and confirm

    Check your scope, duration, declarations and recipients before sending to Akili Health Alliance for review.

  4. Follow the evidence

    See dispatch, acknowledgement, official register evidence and operator implementation as separate stages.

Status language

A request moves through several responsible parties.

We will never label a request “excluded”, “blocked” or “registered” just because a form was completed or a message was delivered.

  • Received by Akili Health AllianceAkili Health Alliance has received your request. It has not necessarily been sent to GRA or an operator.
  • Review in progressA caseworker is checking completeness and may request clarification securely.
  • Submitted externallyAkili Health Alliance has recorded the date, channel and recipient used for an external dispatch.
  • AcknowledgedGRA or an operator has confirmed receipt. This is not automatically official registration or implementation.
  • Authoritative evidence confirmedOnly verified evidence can support official register or operator implementation status.